{"id":32441,"date":"2026-07-09T09:56:13","date_gmt":"2026-07-09T08:56:13","guid":{"rendered":"https:\/\/www.citylabcosmetics.com\/withdrawal-request\/"},"modified":"2026-07-09T10:04:07","modified_gmt":"2026-07-09T09:04:07","slug":"withdrawal-request","status":"publish","type":"page","link":"https:\/\/www.citylabcosmetics.com\/en\/withdrawal-request\/","title":{"rendered":"Withdrawal request"},"content":{"rendered":"\n<p>You have the right to withdraw from your purchase within 14 days without providing any reason. If you\u2019ve changed your mind, fill out the fields below with your order details, then click \u201cContinue.\u201d <\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f32444-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"32444\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/32441#wpcf7-f32444-o1\" method=\"post\" class=\"wpcf7-form init cf7mls-no-scroll cf7mls-auto-return-first-step cf7mls-no-moving-animation\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"32444\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f32444-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"fieldset-cf7mls-wrapper\" data-transition-effects><fieldset class=\"fieldset-cf7mls cf7mls_current_fs\"><div class=\"contact-form\">\n   <div class=\"row\">\n    <div class=\"col-md-6\">\n        <label for=\"your-name\">First name *<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"given-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First name*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n    <\/div>\n    <div class=\"col-md-6\">\n        <label for=\"surname\">Last name *<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"surname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"family-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last name*\" value=\"\" type=\"text\" name=\"surname\" \/><\/span>\n    <\/div>\n    <div class=\"col-md-6\">\n        <label for=\"orderNumber\">Order number *<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"orderNumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Order number*\" value=\"\" type=\"text\" name=\"orderNumber\" \/><\/span>\n    <\/div>\n   <div class=\"col-md-6\">\n        <label for=\"your-email\">E-mail *<\/label>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n    <\/div>\n    <span class=\"wpcf7-form-control-wrap recaptcha\" data-name=\"recaptcha\"><span data-sitekey=\"6Lc20NopAAAAAPmNGJuUy8Jf0d12m0WYl7lcEkLR\" class=\"wpcf7-form-control wpcf7-recaptcha g-recaptcha\"><\/span>\r\n<noscript>\r\n\t<div class=\"grecaptcha-noscript\">\r\n\t\t<iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6Lc20NopAAAAAPmNGJuUy8Jf0d12m0WYl7lcEkLR\" frameborder=\"0\" scrolling=\"no\" width=\"310\" height=\"430\">\r\n\t\t<\/iframe>\r\n\t\t<textarea name=\"g-recaptcha-response\" rows=\"3\" cols=\"40\" placeholder=\"reCaptcha Response Here\">\r\n\t\t<\/textarea>\r\n\t<\/div>\r\n<\/noscript>\r\n<\/span>\n   <div class=\"col-12\">\n        <span class=\"wpcf7-form-control-wrap\" data-name=\"privacy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"privacy\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and accept the <a href=\"https:\/\/www.iubenda.com\/privacy-policy\/16061388\" target=\"_blank\">privacy policy<\/a> and the <a href=\"https:\/\/www.citylabcosmetics.com\/en\/terms-conditions-of-sale\/\" target=\"_blank\">terms and conditions of sale<\/a><\/span><\/label><\/span><\/span><\/span>\n   <\/div>\n <\/div>\n<\/div><div class=\"cf7mls-btns \"><button type=\"button\" class=\"cf7mls_next cf7mls_btn action-button\" name=\"cf7mls_next\" id=\"cf7mls-next-btn-cf7mls_step-1\" style=\" \">Continue<img decoding=\"async\" src=\"https:\/\/www.citylabcosmetics.com\/wp-content\/plugins\/cf7-multi-step\/assets\/frontend\/img\/loader.svg\" alt=\"Step Loading\" data-lazy-src=\"https:\/\/www.citylabcosmetics.com\/wp-content\/plugins\/cf7-multi-step\/assets\/frontend\/img\/loader.svg\" style=\"display: none;\" \/><\/button><\/div><p><\/p><\/fieldset><fieldset class=\"fieldset-cf7mls\"><div class=\"contact-form\">\n   <div class=\"row\">\n    <div class=\"col-md-12\">\n        <p>You are exercising your right of withdrawal on the order n. <span class=\"number-order\"><\/span><\/p>\n    <\/div>\n    <div class=\"col-md-12\">\n        <p><b>First name:<\/b> <span class=\"name-order\"><\/span><\/p>\n    <\/div>\n    <div class=\"col-md-12\">\n       <p><b>Last name:<\/b> <span class=\"surname-order\"><\/span><\/p>\n    <\/div>\n   <div class=\"col-md-12\">\n        <p><b>Email address:<\/b> <span class=\"mail-order\"><\/span><\/p>\n    <\/div>\n    <div class=\"col-md-12\">\n      <input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Proceed with the withdrawal\" \/>\n    <\/div>\n <\/div>\n<\/div><div class=\"cf7mls-btns cf7mls-btns-last-step\"><button type=\"button\" class=\"cf7mls_back action-button\" name=\"cf7mls_back\" id=\"cf7mls-back-btn-cf7mls_step-2\" style=\" \">Edit information<\/button><button type=\"button\" style=\"display: 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If you\u2019ve changed your mind, fill out the fields below with your order details, then click \u201cContinue.\u201d<\/p>\n","protected":false},"author":407,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-diritto-recesso.php","meta":{"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"tag_page":[],"class_list":["post-32441","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Withdrawal request - CITY LAB Cosmetics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.citylabcosmetics.com\/en\/withdrawal-request\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Withdrawal request - CITY LAB Cosmetics\" \/>\n<meta property=\"og:description\" content=\"You have the right to withdraw from your purchase within 14 days without providing any reason. 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